In the case of the AXA Retirement Cornerstone Variable Annuity, there are some customer complaints that have surfaced over the past year or so. For the most part, though, these complaints have centered around service – either by an individual agent or from the AXA customer service representatives.
Some examples of these complaints about the AXA Retirement Cornerstone annuity include the following:
“Agent not engaged and not scheduling reviews or planning session.”
“Emailed about how to find a report in my account. Nothing about personal information. Responded saying I have to call because they value my privacy.”
“I have reached out via email about 3 times for info regarding my account and have never heard from anyone.”
However, the overall reviewer rating is 94% positive, with (as of mid-February 2019) there are more than 440 five-star ratings, and another 84 four-star ratings, out of a total 577 customer reviews.
In order to access all of these reviews – or to write a review if you are a current AXA customer – go HERE.
Knowing how a product performs, as well as what type of service you will receive, can be a key to making a decision regarding whether or not an annuity is right for you.
At Annuity Gator, we provide independent and unbiased annuity reviews. We can also help you to compare annuities, and to determine how a particular annuity may perform based on your specific situation and objectives.